“After outsourcing our e-commerce to a third-party shared platform, we learned of a serious breach that exposed PID and credit card info on over 100,000 customer accounts. The platform provider made things very difficult for us and we struggled to get the particulars of the breach and the underlying customer information needed to provide all of the necessary consumer and governmental notices. We had not encountered anything like this before and asked our corporate counsel for a referral. He unhesitatingly recommended Beckage, and we are forever grateful that he did. Beckage quarterbacked the entire breach response, including consumer and government noticing, interfacing with our cyber insurance carrier and working through and around the many shortcomings of our ecommerce provider. Beckage did a marvelous job helping us manage customer blowback and we escaped with minimal damage. Unfortunately for us, not twelve months later, we were shocked to discover an additional breach from that same provider.
We had to go through the whole breach response again, but due to the egregious nature of this second failure, our cyber insurance carrier agreed to fund a recovery claim against the provider. His only proviso was that Beckage handle the suit. That was no problem for me, we both knew Beckage had unmatched expertise in technology, cybersecurity and the law. Curiously, neither of us had seen that exact intersection of specialist knowledge anywhere else. And Beckage combines that integrated know-how with tenacity to pursue every nuance every which way. That is the key to successful litigation, like ours eventually became. Litigation is never your first or second choice, but sometimes it’s a necessary evil. If you have such a case in anything cyber, Beckage is the devil you want on your side.”
COO & CFO, Specialty Manufacturer
“Finding Beckage was unbelievably fortunate for our Company. My first relationship there was with Jennifer. She gave me the confidence to take action where we might not have otherwise. We engaged them on a major data breach incident and the learning curve on this topic was almost nil. We had an ADA lawsuit, again put us with someone who was an expert and resolved quickly. Then we had another unrelated issue related to software development, again got up to speed quickly and went to work utilizing another resource within the firm. Unlike many law firms I’ve worked with, the attention was on swift and successful business outcomes. All contacts there have been impressive. I plan to keep this firm in my “rolodex” (old school term!) for the rest of my career.”
President, Lifestyle Brand
“Shortly after my company experienced a potentially devastating data incident, I hired Beckage to assist us with determining a solid course of action that would preserve our reputation as well as minimize our legal liabilities. As the President of my company, it was critically important that I be quickly brought up to speed on our reporting and compliance requirements. From the very beginning, Jennifer’s compassion, confidence and perhaps most important, her knowledge of data and privacy laws were evident. She is very professional, impeccably thorough and always kept me informed every step of the way. She provided information and educated us on matters related to the incident, enabling our company to make the best, informed decisions. Thanks to Jennifer, we had a very successful outcome—especially compared to the consequences that we were originally facing.
Jennifer, her direct staff and her entire firm are perhaps the most knowledgeable team with respect to data and privacy-related matters. Should you find yourself, or your company, involved in a data compromise of any kind, you could not find a better lawyer and/or team to represent you. I cannot recommend Jennifer and her firm highly enough.”
President, Health Organization
“Jen Beckage is one of the brightest, most talented people that I’ve had the pleasure of working with for the past 20 years. Through her diverse and considerable history in owning and operating technology companies, achieving her law degree and in finally combining both of these expertise in becoming a top technology and cybersecurity expert, she has shown not only her ability to decipher and understand highly technical subjects, and then discern and communicate the core issues, needs and solutions to both technical and non-technical people is in a class by itself.”
Chief Technology Officer of Data Recovery Service Company
“Jen Beckage is my first call whenever there is a suspected security incident. Her background in technology—specifically in the first and largest Dot Com in Western New York, now a public company, and subsequent entrepreneurial tech firms—allows us to immediately address the issues at hand instead of translating IT speak to legal terminology. She has a natural ability to fuse the technical IT challenges with the legal requirements and communications both in a way that is understandable to those under high stress situation.”
CEO of an Information Technology and Services Company
“Beckage’s Litigation team defended our business in a large putative consumer class action matter brought in federal court under the Telephone Consumer Protection Statute (TCPA). Beckage litigators were tenacious, they understood the class action process and consumer privacy terrain, and advised that we bring critical motions to the Court – which were successful and resulted in the case against our business being dismissed with prejudice. Beckage attorneys understood our business practices and needs, were responsive and creative thinkers, and I would not hesitate to recommend Beckage for high stakes, bet the business litigation and class action defense.”
General Counsel, International Staffing Industry